WHAT IS THE CONTACT FORM FOR?
We love hearing from you here at Coldplay HQ – we appreciate every single message and they are all read. As you can probably imagine, we receive hundreds of emails, and we’re not always able to reply to all of them. We also can’t forward messages to individual band members or grant personal requests.
WHERE CAN I ASK ABOUT MY COLDPLAY STORE ORDER?
The Coldplay Store is a separate website / entity run for the band by Merch Traffic, and their support / customer service details are below. Be sure to include your order number when contacting them.
DO THE BAND MEMBERS HAVE PERSONAL SOCIAL MEDIA ACCOUNTS?
Please beware scammers and fake profiles. Note the band members do not contact fans personally and would never ask for money.
WHERE CAN I HEAR ABOUT THE BAND’S NEWS?
WILL COLDPLAY BE TOURING NEAR ME SOON?
All current tour information can be found here.
WHAT STEPS ARE YOU TAKING TOWARDS MAKING YOUR TOUR SUSTAINABLE?
There’s a section about the sustainability plans here – which includes a ‘Get in Touch’ form for comments / suggestions / questions.
CAN I BOOK THE BAND FOR AN EVENT?
The band’s shows are all booked via their live agents and this is not something we can help with, sorry.
HOW CAN I GET ASSISTANCE WITH MY CONCERT TICKET PURCHASE?
Please contact the point of purchase for any questions related to ticket sales.
CAN I BRING MY CHILD TO A SHOW?
Age restrictions vary from venue to venue, please check locally.