Coldplay: Oracle - So unfair! I bought my tickets for Emirates concert in November taking a day off work to be on line at 9.00am to get best tickets. We have seen Coldplay many times and are massive fans. I wanted to take my teenage kids this time and were given ticket at the very back! Today - 17th May - better tickets are on sale! Have these good seats been held back so the ones at the back will sell first? If so, this is wholly unfair and seems wrong to penalise the genuine fans. It cannot be for the reason given to do with stage planning as the seats on sale today are not affected by the stage just on a lower level. Good seats should be sold on a first come first served basis, quite apart from the fact my tickets were paid for in November!

May 17, 2012 - submitted by John, United Kingdom

Q. So unfair! I bought my tickets for Emirates concert in November taking a day off work to be on line at 9.00am to get best tickets. We have seen Coldplay many times and are massive fans. I wanted to take my teenage kids this time and were given ticket at the very back! Today - 17th May - better tickets are on sale! Have these good seats been held back so the ones at the back will sell first? If so, this is wholly unfair and seems wrong to penalise the genuine fans. It cannot be for the reason given to do with stage planning as the seats on sale today are not affected by the stage just on a lower level. Good seats should be sold on a first come first served basis, quite apart from the fact my tickets were paid for in November!

The Oracle replies:

I don't want to appear rude but it appears you didn't read the news piece that went along with the announcement of extra seats becoming available. The reasons and therefore the answer to your question lie within it.